Website Terms & Conditions.

1.1 Commercial use. TierBatch is intended for adults conducting business purchases in the United States, including Puerto Rico. You must be at least 18 years old and have the legal capacity and authority needed to enter the applicable agreement. The service is not directed to children or designed for personal household purchases.

1.2 Business representatives. If you accept for a company or other organization, you represent that you are authorized to bind it. In that case, "you" means that organization. A representative does not personally guarantee its obligations merely by accepting on its behalf. If you lack authority, do not submit reservations, payments, or commitments for it.

1.3 Affirmative acceptance. You accept these Platform Terms when you check an agreement box or take another action clearly presented as agreement after receiving access to these terms. Account creation and reservations may require that acceptance. We do not rely on a hidden footer link or your mere visit to establish acceptance of provisions requiring assent. If you do not agree, do not use features requiring acceptance.

1.4 Availability. We may restrict service by geography, product, eligibility, or operational capacity. Nationwide advertising does not guarantee that every batch can deliver to every address. Applicable delivery restrictions must be disclosed before the affected reservation is accepted.

2.1 Logirate's role. Logirate LLC, based in Puerto Rico, operates TierBatch and provides technology, marketing, reservation, communication, and batch-administration tools. The platform helps combine smaller commercial purchase commitments into larger batches.

2.2 The merchant's role. The merchant identified in a batch is the seller of its goods. It organizes procurement, issues the purchase invoice, collects payment for goods and shipping, arranges fulfillment, and handles purchase-related claims and remedies under that batch's terms. The current merchant is Southside Palmetto LLC, based in South Carolina. Any additional merchant must be identified before you join its batch.

2.3 Separate companies. Logirate and Southside Palmetto LLC are separate legal entities. They may have common operational control and share customer records as described in the Privacy Policy. We do not represent them as unrelated merely because they have different names. Their actual activities, express promises, and applicable law determine their responsibilities.

2.4 Scope of our commitments. Unless a batch expressly identifies Logirate as a seller or provider of another service, Logirate is not the manufacturer, seller, carrier, insurer, or purchasing agent for the goods. Helping coordinate a transaction does not itself create an escrow, trust, fiduciary, or insurance arrangement. This allocation does not excuse Logirate's own conduct, fee refunds, express promises, or duties imposed by law.

2.5 No investment. A batch reservation is participation in a proposed commercial purchase. It does not give you ownership in Logirate, a merchant, or another buyer's goods, or a right to financial returns. You are not responsible for another participant's invoice merely because you join the same batch.

3.1 Platform Terms. These terms govern the ongoing use of TierBatch and your relationship with Logirate as platform operator.

3.2 Batch Terms. Each reservation is also governed by the batch-specific terms and details presented before acceptance, including the seller, goods, quantity, prices, fees, deadlines, cancellation and refund rules, delivery, and claims. We refer to those documents together as the "Batch Terms." You must have an opportunity to review and retain them before paying.

3.3 Priority. For a conflict concerning a batch transaction, its accepted Batch Terms and expressly agreed amendments control over these Platform Terms, including its refund, liability, governing-law, and dispute provisions. These Platform Terms do not introduce an additional forfeiture, shorter claim period, or lower liability cap for a batch claim. A transaction's stated details supply the specific amounts and dates without silently removing express protections in its summary or full terms.

3.4 Privacy. Our Privacy Policy explains personal-information practices. It does not create unlimited consent or diminish statutory privacy rights. Privacy and marketing choices are addressed separately from contractual acceptance.

3.5 Other documents. A separately signed agreement controls only to the extent it expressly modifies the relevant terms. Additional language in your purchase order, email footer, or other form does not amend an accepted agreement unless the relevant company expressly agrees in writing. Routine invoices do not silently change already accepted purchase terms.

4.1 Accurate information. Provide accurate business, contact, billing, delivery, and tax information and keep it current. Do not impersonate another person or business, submit false exemption documents, or use an account without authority.

4.2 Authorized access. Limit access to people authorized to act for your business. Protect login credentials and verification codes, use available security features, and promptly remove access for people who no longer need it. Use separate authorized-user access where supported rather than publicly sharing credentials.

4.3 Account activity. Your business is responsible for actions authorized by it and for losses legally attributable to its failure to exercise reasonable care. An account login alone does not conclusively establish that every action was authorized. Notify us promptly if you suspect compromise, an unauthorized reservation, or an incorrect charge so we can investigate.

4.4 Verification. We may reasonably verify identity, authority, payment information, or eligibility and temporarily restrict relevant functions during an investigation. We will request only information reasonably needed for the purpose. Verification does not mean we guarantee another participant's identity, creditworthiness, or performance.

5.1 Conditional participation. A batch may depend on a minimum quantity, sufficient timely payments, supplier availability, shipping arrangements, and other disclosed conditions. A reservation is not a guarantee that the batch will fill or ship. Any extension, cancellation, or failure must be handled under its Batch Terms.

5.2 Review before paying. Check product specifications, condition, quantities, delivery requirements, total disclosed charges, and deadlines. Ask for clarification before committing if information is missing or inconsistent. Product suitability and warranty obligations are determined by the Batch Terms and applicable law, not by a general website disclaimer.

5.3 Comparisons. Stated savings and price comparisons are based on the products, quantities, sources, and dates identified with the comparison. Competitor prices, freight, taxes, product condition, and buying terms may differ. Unless expressly stated, a comparison is not a guarantee of the lowest available market price or your final savings. We remain responsible for making advertising claims accurately and with appropriate support.

5.4 Status displays. Fill meters, available quantities, invoice statuses, and estimated dates may update with a reasonable processing delay. The confirmed reservation and applicable Batch Terms govern your commitment. If a display or material listing error affects an accepted reservation, we will notify you and handle it under the applicable agreement and law; we will not impose an undisclosed higher price or materially different product through a silent correction.

5.5 Changes. We may change prospective listings before acceptance. After acceptance, price changes, substitutions, extensions, and transfers to another batch require the procedure and choices specified in that batch's terms. General discretion to manage the website does not override them.

6.1 Facilitation fee. Logirate charges the facilitation fee shown before reservation payment. It pays for the platform and facilitation services described with the batch. It is separate from the merchant's goods, shipping, and tax charges and is not credited against the merchant's invoice unless expressly stated before acceptance.

6.2 Merchant invoice. The merchant separately invoices and collects purchase and shipping amounts and applicable tax. Paying a platform fee does not authorize us or the merchant to debit your card for an unspecified future invoice. Any later charge requires the authorization applicable to that payment.

6.3 Payment processing. Stripe handles platform card entry and payment processing. You authorize the particular charge clearly presented when you submit payment and represent that you may use the payment method. A failed or pending payment is not a confirmed paid reservation. Contact us about an uncertain payment before submitting a duplicate.

6.4 No undisclosed recurring billing. A one-time batch fee does not enroll you in a subscription or authorize charges for future batches. Any recurring service or separately charged feature requires its own clear price disclosure and affirmative authorization.

6.5 Refunds. Refund eligibility, cancellation cutoffs, exceptional refund events, and refund-initiation deadlines are governed by the accepted Batch Terms. The Platform refunds amounts it received; the merchant refunds amounts it received. Neither company may use these Platform Terms to delay or defeat an express refund obligation. Processor or bank posting time may differ from the deadline for initiating a refund.

6.6 Disputes and mistakes. Notify us promptly of an incorrect or unauthorized platform charge. Contacting us first can help resolve a mistake but is not a condition on a lawful chargeback, statutory remedy, or payment-provider dispute right. Knowingly submitting false claims or obtaining duplicate reimbursement is prohibited. Any recovery must account for credits already received.

6.7 Taxes. Applicable taxes and valid exemption documentation are handled under the transaction documents and law. Assigning responsibilities in these terms does not eliminate a tax obligation legally imposed on Logirate or the merchant. No undisclosed administrative or processing surcharge is authorized by this clause.

7.1 Electronic transactions. By affirmatively accepting electronic account or purchasing features, you agree to use electronic records for those business transactions. Keep a functioning email address, internet access, a browser capable of displaying the documents, and a way to save or print them. You may request copies of your accepted terms and available transaction records.

7.2 Service notices. We may send account, invoice, payment, security, and batch notices through your account or designated email, supplemented by permitted text messages or calls. A batch's specific notice requirements control its transactions. We will not treat a known failed delivery as starting a material response period without taking reasonable alternative steps.

7.3 Marketing is separate. We may offer news, future batches, and other relevant products through channels permitted by law and your preferences. These terms do not constitute consent to automated promotional texts, prerecorded or artificial-voice calls, call recording, or advertising cookies. Any required permission is obtained separately. A phone number supplied for delivery is not unlimited marketing permission.

7.4 Choices and access. Use an email unsubscribe link, reply STOP to the applicable messaging program, or contact us to update communication preferences. Marketing choices do not prevent lawful necessary service communications through permitted channels. If you cannot use electronic records, contact us to discuss available alternatives; some online functions may be unavailable, but accrued refund and purchase rights remain. Where special electronic-disclosure consent is legally required, these terms do not replace it.

You may use TierBatch for legitimate commercial inquiries and transactions. You must not:

• Make fraudulent reservations, submit knowingly false claims or documents, use stolen payment details, or manipulate batch counts or payment status.
• Access another person's account or nonpublic information without authorization, bypass security controls, introduce malicious code, or interfere with availability.
• Scrape or bulk-extract nonpublic data, harvest customer contact information, or conduct automated activity that bypasses controls or materially burdens the service without permission.
• Impersonate Logirate, a merchant, supplier, customer, or regulator; misrepresent authority; or send unsolicited messages using information obtained through the platform.
• Upload unlawful, infringing, malicious, threatening, or harassing content, or disclose another person's private information without authority.
• Use the service for transactions prohibited by applicable sanctions, export restrictions, or other law.

These restrictions do not prohibit lawful criticism, honest reviews, permitted interoperability, legal reporting, or uses protected by law. Report a suspected security issue privately using the contact route in Section 19; do not access or retain more information than necessary to describe the issue.

9.1 Ownership and permission. You retain ownership of content you submit, including business information, delivery instructions, documents, photographs, and messages. You give Logirate a nonexclusive, royalty-free license to host, copy, format, transmit, and display that content only as reasonably necessary to operate and support the service, fulfill the applicable transaction, investigate claims, maintain required records, and protect lawful rights.

9.2 Limited recipients and duration. That permission extends to the merchant and service providers only for the relevant disclosed functions and remains subject to the Privacy Policy and applicable law. It lasts while reasonably needed for those purposes, including lawful record retention after account closure. It is not a license to publish private documents or use your business name, logo, or testimonial in advertising without separate permission.

9.3 Rights in submissions. You represent that you have the rights and authority needed to submit the content for those purposes. Do not upload unrelated sensitive information or material that violates another person's rights. We may restrict unlawful or harmful content without altering relevant evidence needed for a pending transaction or dispute.

9.4 Feedback. If you voluntarily provide suggestions about the platform, we may use the ideas to improve our services without payment or attribution, unless we separately agree otherwise. This does not transfer ownership of your confidential business records, grant patent rights you did not authorize, or permit use of personal information outside the disclosed purposes.

9.5 Reviews. If review features become available, reviews must reflect genuine experiences. We may moderate unlawful or irrelevant content but do not prohibit truthful negative reviews or impose a penalty merely for criticizing us. No private support message becomes a public review without an appropriate publication step.

The TierBatch name, branding, website design, software, text, and other platform materials belong to Logirate or its licensors, except for third-party and user-owned material. Subject to these terms, you receive a limited, nonexclusive, nontransferable right to access the service for your business and retain transaction documents for legitimate purposes.

You may not reproduce or sell substantial platform content, misrepresent affiliation, remove proprietary notices, or exploit nonpublic software or data without permission, except as allowed by law. Ordinary links, legally permitted quotations, and retaining evidence of your transaction are not prohibited. Rights under third-party or open-source licenses remain governed by those licenses.

If you believe material on TierBatch infringes your rights, contact us with your contact information, a description of the protected work or right, the location of the disputed material, and the basis of your complaint. This contact procedure does not represent that a statutory copyright agent has been registered.

Read the Privacy Policy for our information practices, including shared merchant access, payment processing, Google conversion measurement, and Hotjar analytics. Visit Privacy Choices for the applicable tracking controls and request options. Accepting these terms does not replace legally required notice, consent, or opt-out handling.

TierBatch depends on services such as payment processors, hosting, messaging, analytics, and authentication providers. Their own terms may govern features you use directly when properly presented. We do not guarantee a third party's independent availability or actions, but using a provider does not excuse our own contractual or legal responsibilities.

Links to outside websites are for convenience and do not automatically constitute endorsement. This agreement applies to TierBatch, not every other website operated by Logirate. Any applicable terms on ValueOversight or another site must be presented there.

12.1 Maintenance and development. We may maintain, update, or change the service and may interrupt access for maintenance, security, or technical reasons. Unless expressly agreed, we do not promise uninterrupted access or a particular response time. We will make reasonable efforts to give notice of material planned disruption affecting active transactions.

12.2 Suspension. We may reasonably restrict or suspend access to address fraud, security threats, unlawful conduct, material breach, inaccurate information, or legal requirements. Where appropriate, we will give notice and an opportunity to correct the issue. Immediate action may be necessary to protect users or the service; we need not disclose details that would compromise security or an investigation.

12.3 Closure. You may request account closure using Section 19's contact route. We may discontinue an account or the service for legitimate operational reasons with reasonable notice where practicable. Closure does not itself cancel an existing order, erase an outstanding lawful obligation, or create forfeiture of a refund.

12.4 Existing transactions. We must provide a reasonable alternative route to obtain information, submit a timely cancellation, request an owed refund, or pursue a claim if access is suspended or unavailable. We will not use a platform outage or closure to defeat an otherwise timely right where our failure prevented its exercise. If we or the merchant cancel an accepted batch or cannot fulfill the agreed service, the applicable Batch Terms and law determine refunds.

12.5 External events. An event beyond our reasonable control may excuse affected performance to the extent permitted by law if we give appropriate notice and take reasonable steps to mitigate it. This does not cancel payment or refund obligations, override agreed batch delay rights, or excuse an avoidable failure to maintain reasonable safeguards.

13.1 Scope. These limitations concern the platform. Product specifications, title, product warranties, freight claims, and remedies for nonconforming goods remain governed by the Batch Terms and applicable law.

13.2 No general business-result guarantee. We do not guarantee that a batch will fill, that every supplier or carrier will perform, that a particular market price will remain available, or that use of the platform will produce a particular business result. Express promises and remedies in an accepted agreement remain binding.

13.3 Warranty disclaimer. TO THE EXTENT PERMITTED BY LAW, AND EXCEPT FOR EXPRESS COMMITMENTS IN AN ACCEPTED AGREEMENT, THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." LOGIRATE DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT IN RELATION TO THE PLATFORM. WE DO NOT WARRANT THAT EVERY ERROR WILL BE CORRECTED OR THAT ACCESS WILL BE CONTINUOUS.

13.4 Preserved obligations. No disclaimer overrides an express description or promise, permits deceptive advertising, eliminates an owed refund, or excludes a duty or remedy that cannot lawfully be excluded. Nothing here promises that a disclaimer is enforceable in every jurisdiction.

14.1 Batch claims first. For claims arising from a specific batch reservation, fee, purchase, fulfillment, or refund, the applicable Batch Terms control their liability allocation and limits. This section does not add another cap or reduce a batch remedy.

14.2 Other platform claims. Subject to Sections 14.1 and 14.4, and to the extent permitted by law, Logirate and its personnel are not liable under these Platform Terms for indirect, special, incidental, consequential, exemplary, or punitive damages, including lost profits, lost business opportunities, or business interruption, arising from use of the platform.

14.3 Aggregate cap. Subject to Sections 14.1 and 14.4, Logirate's total monetary liability for other platform claims is limited to the greater of US $100 or the total platform fees you paid to Logirate during the 12 months before the first event giving rise to the claim. Related claims are treated together; the cap does not multiply by the number of users, legal theories, or incidents forming the same dispute. This clause does not cap a separate merchant's obligations or guarantee its performance.

14.4 Exceptions. The exclusions and cap do not limit express refund obligations, the duty to account for money owed to you, fraud, willful misconduct, gross negligence, or liability for personal injury, death, property damage, statutory privacy violations, or other matters to the extent applicable law prohibits a limitation. Statutory rights and remedies that cannot be waived remain available. You may not obtain duplicate recovery for the same loss.

14.5 Application. These provisions apply only as far as the law allows and are subject to any different written agreement we expressly accept. They do not require you to release unknown claims or waive rights against a supplier, carrier, payment provider, or regulator.

To the extent permitted by law, you will indemnify Logirate and its personnel for third-party claims and reasonable resulting costs to the extent caused by your fraudulent activity, knowing violation of law, unauthorized account access, infringement through content you submit, or material breach of these Platform Terms. This does not cover our own negligence, breach, or misconduct, and does not make you responsible merely because a customer or supplier disagrees with us.

We must give prompt notice of a covered claim, provide reasonable cooperation, and allow you a reasonable role in its defense using competent counsel. A settlement that imposes an admission, payment, or nonmonetary obligation on the other party requires that party's consent, not to be unreasonably withheld. Any recovery must be limited to loss attributable to the covered conduct and avoid double recovery. Batch-specific indemnity obligations are governed by the Batch Terms.

16.1 Platform matters. Except for matters governed by the Batch Terms, these Platform Terms are governed by the laws of the Commonwealth of Puerto Rico, without applying conflict-of-law rules that would select another jurisdiction's law, and by applicable federal law. Mandatory protections that cannot be waived remain effective.

16.2 Informal resolution. Please send a written description of a dispute and the relief requested using Section 19. We will attempt in good faith to resolve it for 30 days. This process does not delay an owed refund, require postponing a timely claim, prevent a regulatory complaint, or bar urgent relief. It does not create a shorter limitations period.

16.3 Courts for platform matters. Subject to applicable mandatory jurisdiction and venue rules, platform disputes that are not governed by the Batch Terms will be brought in the courts of the Commonwealth of Puerto Rico having proper venue, or the United States District Court for the District of Puerto Rico where federal jurisdiction exists. You and Logirate consent to those courts. Any nonwaivable right to use another forum is preserved.

16.4 Batch matters. Claims arising from a batch follow its accepted governing-law and dispute provisions, including claims against Logirate concerning that batch. These Platform Terms do not force a batch dispute into a different forum. Merely asserting a claim against the platform does not displace the batch-specific rules.

16.5 No mandatory arbitration. These Platform Terms do not impose mandatory arbitration, a class-action waiver, or a jury-trial waiver. They do not restrict lawful complaints to government authorities or your payment provider.

We may revise these Platform Terms for future use. We will identify the effective date and give appropriate notice of material changes. Where a material revision requires agreement, we will request affirmative acceptance before applying it to your continued use of the affected features.

A later version does not retroactively change an accepted reservation, remove an accrued refund right, or alter a dispute that has already arisen without legally effective agreement. Batch changes follow the specific Batch Terms. If you decline a material new platform term, you may stop using the affected features and request closure; existing obligations and remedies remain governed by their accepted terms.

18.1 Entire agreement. These Platform Terms, the applicable accepted Batch Terms, and any expressly agreed written amendments are the agreement concerning their respective subjects. This clause does not exclude liability for fraud or negate binding express representations. The Privacy Policy continues to govern its stated subject without becoming blanket processing consent.

18.2 Severability. If a provision is unenforceable, it will be limited or severed only as the law permits. The remainder continues where legally possible. No court is asked to rewrite an unlawful provision to impose a materially different bargain.

18.3 No continuing waiver. Failure to enforce a term once, or a discretionary refund or exception, does not permanently waive it for other cases. A binding waiver must be attributable to an authorized representative.

18.4 Assignment. You may not transfer an account or this agreement without our reasonable written approval, except as permitted by law. We may assign our rights and obligations in connection with a merger, reorganization, or transfer of the service, provided the successor assumes the relevant obligations and accrued purchase and refund rights are not diminished. Personal-information transfers remain subject to applicable privacy requirements.

18.5 Relationships. Participation alone does not create employment, an agency relationship, partnership, or joint venture between you and Logirate. This statement does not override a relationship created by actual conduct or applicable law. No third party receives a right to enforce these terms unless expressly stated or legally required.

18.6 Survival. Provisions concerning accrued payments and refunds, records, intellectual property, lawful retention, liability, covered indemnity claims, and disputes survive account closure to the extent needed for their purpose. Closure does not expand their scope.

18.7 Notices and interpretation. "Including" introduces examples, not an exhaustive list. Section headings aid navigation. The upfront summary forms part of these terms and must be read consistently with the detailed provisions; it is not overridden by an undisclosed conflicting clause.

For platform questions, disputes, or account closure, use our contact form or write to the mailing address above. Include your business name, account email, relevant batch or transaction reference, and a description of the issue. For time-sensitive batch cancellations or claims, use the notice methods designated in the applicable Batch Terms. Do not send full card details, passwords, or unnecessary sensitive information.